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Privacy Policy

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MCPA Services is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website www.mcpaservices.com.au.

1. Who We Are

2. What Information We Collect

We may collect the following types of personal information:

  • Identification details (e.g., name, date of birth)

  • Contact details (e.g., email address, phone number, postal and billing address)

  • Account information (e.g., username, password)

  • Payment information (e.g., credit/debit card details processed via secure payment gateways)

  • Order and transaction history

  • Device and usage data (e.g., IP address, browser type, pages visited, and time spent on the Site)

3. How We Collect Information

We collect personal information in the following ways:

  • When you create an account or make a purchase on our website

  • When you sign up for our newsletter or promotions

  • When you contact us via email, phone, or our contact form

  • Through cookies and other tracking technologies during your visit

4. Why We Collect Your Information

We collect your personal information to:

  • Process and deliver your orders

  • Communicate with you about your orders, queries, or account

  • Improve your experience on our website

  • Send you marketing and promotional communications (if you opt in)

  • Ensure the security and integrity of our services

  • Comply with legal obligations

5. Disclosure of Personal Information

We may disclose your personal information to third parties, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and delivery partners

  • IT and web hosting service providers

  • Legal, accounting, or other professional advisors

  • Government or regulatory bodies if required by law

We do not sell or rent your personal information to any third parties.

6. Overseas Disclosure

Some of our third-party service providers may operate outside Australia. Where we disclose your personal information overseas, we will take reasonable steps to ensure that your data is handled in accordance with Australian privacy laws.

7. Security of Your Information

We take reasonable precautions to protect your information from misuse, loss, and unauthorised access. These measures include:

  • SSL encryption for data transmission

  • Secure server hosting

  • Restricted access to personal data

  • Regular security monitoring

However, no method of online transmission or storage is 100% secure.

8. Access to and Correction of Your Information

You may request access to your personal information and request that we correct any inaccuracies. Please contact us at info@mcpaservices.com.au for assistance.

9. Cookies and Website Tracking

We use cookies and similar technologies to:

  • Improve your user experience

  • Track website usage and analytics

  • Remember your preferences

You can disable cookies through your browser settings, but some website functionality may be affected.

10. Marketing Communications

If you opt in to receive marketing emails, you can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

11. Making a Complaint

If you believe we have breached your privacy rights, please contact us at info@mcpaservices.com.au. We will respond to your complaint promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us:

MCPA Services
Email: info@mcpaservices.com.au
Address: 16 Balleroo Crescent, Glenfield Park, NSW 2650, Australia
Website: www.mcpaservices.com.au

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